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Hospital social service activities

Hospital social service activities

Diseases severely disrupt people's normal lives and make them helpless. Illness is more painful for the suffering poor patients. The importance and effectiveness of hospital social work is immense in ensuring that sick people receive their basic right of medical care. Among the various public welfare activities carried out under the Department of Social Services, 'Hospital Social Service Activities' is an important day-to-day service activity, which is directly related to the service of the poor, destitute, helpless and downtrodden. Through hospital social service programs, the poor, indigent patients are provided with psychological, family, social, economic and illness-related support, increasing the mental strength of the patient, covering the medical expenses, providing various information to the doctor about the patient's disease and the cause of the disease, and providing support for his rehabilitation after the treatment. .


For the first time in Bangladesh in 1958, 2 (two) medical social workers were appointed in Dhaka Medical College Hospital under the initiative of East Pakistan National Council of Social Welfare. As this program was particularly fruitful, after the establishment of Social Welfare Department in 1961, this project was expanded to Chittagong and Rajshahi Medical College Hospitals, Sir Salimullah Medical College Hospital and Chest Hospital in Dhaka. Thus a total of 38 medical social workers were appointed. Then, during the third five-year plan, 12 units were launched in 12 hospitals of the country and later in 1991, 2 in Dhaka metropolis, 1 in Khulna city and 33 in the new district headquarters, totaling 36 units in the development sector in 36 hospitals. In 1994, 8 more hospital units were opened as the program proved fruitful. At present, this program is being conducted in 64 districts including Dhaka metropolis in total 108 units in public and private hospitals at district level and 420 upazila health complexes at upazila level, the total number of which is 528. In order to implement this programme, every Hospital Social Service Office under the Department of Social Services has 'Patient Welfare Societies' registered under the Voluntary Social Welfare Organizations (Registration and Regulation) Ordinance, 1961.


  Aims and Objectives of Hospital Social Service Activities:


Knowing the history of the disease by establishing a professional relationship with the patient (Rapport building) and making them able to receive treatment and cure the disease through counseling (Counseling) and sending (Motivation);

Facilitating the path to complete recovery by providing free assistance to the poor and unable to pay medical expenses in the areas of medicines, food, blood, medical aids, travel fare, transport of corpses and costs of cremation and diagnostic tests etc.;

Socially rehabilitate abandoned and helpless underprivileged children and destitute persons in hospital as per Children Act, 2013, Vagrants and Destitute Persons (Rehabilitation) Act, 2011 and other existing laws respectively;

Discharged from hospital, making the helpless working person self-reliant by engaging in income generating activities;

Ensuring the rights of the elderly, widows and widowed women and disabled patients by providing priority services and assistance under social security programmes;

To provide priority services to people with complex diseases including cancer, kidney, liver cirrhosis, congenital heart disease, paralyzed by stroke, thalassemia and help them get services under social security programs;

Creating public awareness on family planning, maternal and child health care and prevention of all forms of communicable and complex diseases;

As appropriate, contact with the patient's family and visit the patient's home to resolve family problems, strengthen family ties, assist in family and community reintegration;

 


Paid Services:


              Services:


  Providing psychological services to help the patient adapt to the new environment;

  Enhancing patient morale and courage in operations and terminal illnesses;

  Providing immediate motivation and counseling services to boost the morale of abused women and children who come to the hospital's one-stop crisis center;

  Encouraging and empowering parents through counseling and motivation to seek treatment for transgender children;

Assisting in mental development of homeless and homeless patients; And

Providing encouragement and counseling to parents as well as assisting in mental development of mental and drug addicted patients.

      Social Services:


Assistance with information on hospital admission and medical treatment;

Taking measures to get help for patients suffering from cancer, kidney, liver cirrhosis, congenital heart disease, paralyzed by stroke, thalassemia and other diseases through the medical assistance program under the Department of Social Services;

Assisting patients with complex diseases such as cancer, kidney, liver cirrhosis, tuberculosis, AIDS and other diseases in order to provide better medical care on the advice of a doctor;

Taking necessary measures in case of unidentified patients in consultation with hospital authorities; the

  Patient home visits, follow-up and communication with family members as needed;

Priority in medical care for children, disabled, transgender persons and elderly;

Treatment of homeless, addressless and abandoned children or persons including rehabilitation in various institutions of the Department of Social Services in applicable cases;

Providing regular indoor and outdoor patient counseling and stimulation services on family planning, maternal and child health care, hygiene and prevention of contagious and infectious diseases;

Infectious and no